Privacy Policy

Acacia Communication Solutions is committed to protecting the privacy of individuals who use our online platform, our site, and engage with this service. This Privacy Policy outlines how we collect, use, and protect personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Australian privacy principles.

Information We Collect

We collect information to provide and improve our services, which include Speech Coaching Certification Programs, Communication Skills Training, Voice Training for Professionals, Therapy for Communication Disorders, Public Speaking Coaching, Accent Modification Coaching, and Corporate Communication Workshops. The types of information we may collect include:

  • Personal identifiers such as name.
  • Contact information, including postal address.
  • Information related to your use of our site and services, such as interactions with online features or content.
  • Information you provide when you fill out forms, participate in surveys, or communicate with us through our online platform.
  • Usage data, such as the pages you visit, the time and date of your visit, and other statistical data about your use of our site.

This information may be collected directly from you when you provide it to us or automatically as you navigate through our site.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services and our online platform.
  • To process transactions and manage your participation in programs, training, or therapy sessions.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To improve and personalize your experience on our site.
  • To understand how users access and use our services, both on an aggregated and individualized basis, in order to improve our services and respond to user preferences.
  • To comply with legal obligations and protect our rights.
  • For research and development purposes, such as analyzing trends and user behavior.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

  • With service providers who perform functions on our behalf to provide our services, such as payment processors, website hosting, data analysis, and IT services. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • When required by law or legal process, such as in response to a court order or subpoena.
  • In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.
  • To protect the rights, property, or safety of Acacia Communication Solutions, our users, or others.
  • With your consent.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Request restriction of processing of your personal information.
  • Object to the processing of your personal information.
  • Request data portability.
  • Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before responding to your request.

Cookies and Other Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for other operational purposes. You can control the use of cookies through your browser settings.

Links to Other Sites

Our site may contain links to websites operated by third parties. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services and our online platform are not intended for individuals under the age of 16 without parental consent. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our site. Your continued use of our services or site after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us in writing at:

Acacia Communication Solutions

320 Spencer Street

Suite 802, Level 8

Melbourne, Victoria, 3003

Australia